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TERMS & CONDITIONS

Costco Vacations of a Lifetime: Picturesque Portugal

BOOKING CONDITIONS:

Every endeavor is made to ensure all services are included as per your quote request, however, it is your responsibility to check all inclusions in the attached itinerary as any items not specified will incur supplementary charges.

All itineraries/quotation are offered subject to local driver regulations. It is the Travel Directors' duty to ensure that driver’s regulations are not broken.

Please be aware that public holidays, events, conferences or trade fairs may be scheduled to occur at the time of the group's visit and may have an effect on this tour with accommodation often difficult to secure in and around the area. We will update you on these events as they become available.

Deposit: Deposits in the amount of $200 per person is due upon booking. 

Passenger List: Required no later than 120 days prior to departure.

Final Payment: Due in our office by no later than 60 days prior to departure. 

Price: All prices are per person in GBP and is GROSS, with 5% commission included for Costco. Prices are based on charges, taxes and levies current at the time of booking and may change if there are significant changes in taxes, charges or levies imposed by any government or its agencies. The price based on minimum passenger numbers and in order for the tour to operate these passenger numbers must be met. 

Cancellation Penalties:
More than 60 days prior to departure: loss of deposit(s)
Between 59 & 16 days prior to departure: 30% of total tour cost
Between 15 & 08 days prior to departure: 50% of total tour cost
Between 07 & 01 days prior to departure: 90% of total tour cost 

Departure day and no show: 100% of total tour cost.

Tours with Rail & Cruise: Additional supplier penalties may apply depending on the date of the cancellation. Individual cancellations may necessitate an adjustment in the per person tour rate.

Pre/Post Accommodation(s): Between 14 days and day of departure 100% of accommodation cost.

Refunds: No refund is available if cancellations occur after the tour has commenced or in respect of any tours, accommodation, meals or any other services not utilized.

Itinerary Changes & Tour Cancellation: Trafalgar reserves the right to vary itineraries should circumstances dictate, as well as cancel or reschedule any tour departure in accordance with operating requirements, or circumstances beyond its control. Hotels listed are to be used as a guide only unless specified as confirmed. Confirmed hotels are subject to change beyond our control. In this situation we will arrange an alternative property as similar as possible. The advertised tours require minimum numbers to depart. Should these not be met Trafalgar reserves the right to cancel arrangements.

Amendments: A fee of $100 may apply to any change made to your booking once confirmed

Travel Insurance: Trafalgar highly recommends that all guests purchase comprehensive Travel Insurance. Trafalgar offers comprehensive travel insurance, or this can be purchased independently. Certain countries have a requirement for foreign visitors to have valid medical insurance on entry. Trafalgar cannot be held responsible for denied entry if a guest is unable to provide details to authorities of insurance or denial of entry for any reason. Please note, travel insurance purchased through us will only cover the amount being charged and collected by Trafalgar. If Trafalgar collects a gross amount on your behalf the insurance rate will correspond with the gross amount and the full gross amount will be covered. If Trafalgar collects a net amount then the insurance rate and coverage will only cover the net amount. Full coverage details can be found on our website.

Rooming Arrangements: Single and Triple rooms are limited. Please advise if the group requires these room types and the number needed, as they will need to be requested and an additional supplement may apply. These rooms types are on a request basis and will be subject to availability at the applicable confirmed hotels.

Tour Membership: Any person under 18 years of age must be accompanied by an adult. The Travel Director may, at his or her discretion, require any person to withdraw from any tour if he or she deems the person’s acts or conduct offensive or a nuisance to other passengers, and we shall have no further liability.

Baggage Allowance & Porterage: Porterage of one suitcase per person to and from the hotel and motorcoach is included in the tour price (unless otherwise specified). Due to limited coach capacity the sum of the length, width & depth of the case should not exceed 160cm (63 inches), and weight should not exceed 20kg (44lbs). Charges may be levied in the event these limits are exceeded & the promise to transport you may be invalidated.

What’s Not Included: Passports and applicable visa fees, laundry, phone calls, items of a personal nature, beverages, meals and sightseeing not detailed on the itinerary, tips and gratuities to the Travel Director, coaches drivers and local city guides, excess baggage, optional experiences and travel insurance. Suggested tipping rates (per person traveling) for your Travel Director would be EUR 5 per person per day; for your Driver EUR 3 per person per day and for the Local Specialist EUR 1-2 per person for the service provided. 

VIP Door-to-Door Return Transfer: May not be available at all gateways/cities. Where unavailable, will offer a discount of up to $100 USD.

Documentation: Electronic travel documents will be emailed approximately 2 - 3 weeks prior to departure. Electronic travel documents will be sent to the Agent/Agency email address or to the guests directly upon request, provided accurate email addresses are provided to Trafalgar.

Booking Terms and Conditions: These conditions incorporate the basis upon which bookings are accepted by the Travel Agent and Trafalgar. By making a booking you are agreeing to these terms & conditions. Conditions on this page do supersede conditions stated in the Brochure, however, for additional terms and conditions not stated here please refer to the ‘Booking Conditions and other Important Information’ pages in the Trafalgar Brochures or on our website at https://www.trafalgar.com/en-gb. These must be studied prior to making the commitment of paying the deposit as they must be referred to. Additional terms and conditions may be applicable to group bookings and will be advised as they become known.