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TERMS & CONDITIONS

Costco Vacations of a Lifetime: Incredible Italy

General: Every endeavour is made to ensure all services are included as per your quote request, however it is your responsibility to check all inclusions in the attached itinerary as any items not specified will incur supplementary charged.

All itineraries/quotation are offered subject to EU driver regulations. Full details of EU driver regulations can be provided on request. It is the Travel Concierges duty to ensure that driver’s regulations are not broken.

Please be aware that public holidays, events, conferences or trade fairs may be scheduled to occur at the time of the groups visit and may have an effect on this trip with accommodation often difficult to secure in and around the area. We will update you on these events as they become available.

Hotels listed are to be used as a guide only, and are subject to availability unless otherwise stipulated. Luxury Gold reserve the right to alter or deviate from the trip itinerary, inclusions or hotels should circumstances dictate. Coach use is subject to Driver Regulations.

Deposit: A non refundable deposit of USD $200 per person is required to set up the group. Additional deposits may be required by particular hotels which we secure for the trip. As they become known you will be invoiced accordingly and payment conditions specified.

Passenger List: Required to our office no later than 70 days prior to departure.

Final Payment: Due in our office by no later than 70 days prior to group departure.

Invoicing: Regardless if passenger numbers drop or increase after final payment has been paid to Insight, you will be re-invoiced accordingly, based on full paying passenger numbers travelling, corresponding with the applicable price break quoted. This applies right up until day of departure.

Price: The advertised price is in US dollars and includes security & local taxes as per the itinerary. The price based on minimum passenger numbers and in order for the trip to operate these passenger numbers must be met.

Cancellation Fees:

More than 70 days prior to departure: loss of deposit
Between 70 & 22 days prior to departure: 27.5% of total trip cost
Between 21 & 08 days prior to departure: 33% of total trip cost
Between 07 days & day of departure: 100% of total trip cost
Trips with Rail & Cruise: Additional supplier penalties may apply depending on the date of the cancellation. Individual cancellations may necessitate an adjustment in the per person trip rate.

Pre/Post Accommodations: Between 14 days and day of departure 100% of accommodation cost.

*any other components to be advised on cancellation

Amendments: A fee of $100 may apply to any change made to your booking once confirmed

Refunds: No refund is available if cancellations occur after the trip has commenced or in respect of any trips, accommodation, meals or any other services not utilised.

Itinerary Changes & Trip Cancellation: Luxury Gold reserves the right to vary itineraries should circumstances dictate, as well as cancel or reschedule any trip departure in accordance with operating requirements, or circumstances beyond its control. The advertised trips require minimum numbers to depart. Should these not be met Luxury Gold reserves the right to cancel arrangements.

Rooming Arrangements: Single and Triple roo ms are limited. Please advise if the group require more than Five (5) rooms as these will need to be requested and an additional supplement may apply. Triple rooms are on a request basis and will be subject to availability at the applicable confirmed hotels.

Trip Membership: Any person aged 5 years or more is eligible, though if under 18 years of age must be accompanied by an adult. The Travel Concierge may, at his or her discretion, require any person to withdraw from any trip if he or she deems the person’s acts or conduct offensive or a nuisance to other passengers, and we shall have no further liability.

Baggage Allowance & Porterage: Porterage of one suitcase per person is included in the trip price for arrival & departure from hotels in Europe. Due to limited coach capacity the sum of the length, width & depth of the case should not exceed 160cm (63 inches), and weight should not exceed 20kg (44 Lbs). Charges may be levied in the event these limits are exceeded & the promise to transport you may be invalidated.

What’s Not Included: Passports and applicable visa fees, laundry, phone calls, items of a personal nature, beverages, meals and sightseeing not detailed on the itinerary, tips and gratuities to the Travel Concierge, coaches drivers and local city guides, excess baggage, optional experiences and travel insurance. Please note that travel insurance is highly recommended. Please see your Travel Agent for further details.

Documentation: Will be sent to the Travel Agent approximately 3 weeks prior to departure.

Booking Terms and Conditions: These conditions incorporate the basis upon which bookings are accepted the Travel Agent and Luxury Gold. By making a booking you are agreeing to these terms & conditions. Conditions on this page do supersede conditions stated in the Brochure however for additional terms and conditions not stated here please refer to the ‘Booking Conditions and other Important Information’ pages in the Luxury Gold Europe & Britain 2019/20 Brochure. These must be studied prior to making the commitment of paying the deposit as they must be referred to. Additional terms and conditions may be applicable to group bookings and will be advised as they become known.