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Travel Alert Information

The wellbeing and vacation enjoyment of our guests is the paramount priority. All of our brands remain active with high hygiene standards, and additional preventative on-trip protocol implemented and will continue to follow advice from government advisories and remains in touch with all our on the ground suppliers.

For all bookings that included tickets to the 2020 Oberammergau Passion Play, please click here for details on the postponement and your rebooking options.

BRENDAN VACATIONS

CORONAVIRUS TRAVEL ALERT

Updated 30 March 2020

YOU’RE FREE TO POSTPONE YOUR VACATION TO IRELAND AND SCOTLAND

Our hearts and thoughts go out to all who have been impacted by this unprecedented, ongoing event and we want you to know that the well-being of our guests and our teams has always been – and will always be – our first priority.

While our offices are closed due to new government mandates, rest assured that the entire Brendan Vacations team is working diligently from their homes to ensure we are here for you. We sincerely appreciate your patience as we navigate this ever-changing, global crisis together and apologize that our call wait times are significantly higher than our usual standard.

For all trips departing before or on 30 June 2020

In accordance with travel restrictions imposed by government advisories worldwide, Brendan Vacations has suspended all vacations across the globe for trips departing through June 30, 2020.

If you have a booked trip during this suspension period, rest assured that we have processed a Future Travel Credit* in the amount paid on the booking. There is no urgency for you to make any future travel decisions right now. This Future Travel Credit has been applied to the original booking and can be redeemed for travel through December 31, 2022. When the world is settled, you can decide where and when you want to travel.

Please note: These policies are subject to change at any time and are not retroactive for bookings cancelled prior to March 16, 2020.

For all non-suspended trips departing more than 30 days from today

If you have an existing booking on a non-suspended trip departing more than 30 days from today, we are temporarily offering a change fee waiver on the land portion of the trip until 30 days prior to departure should you wish to change your dates or travel to a different destination. Airlines may have different policies and penalty charges, which are the guest’s responsibility. **

Terms & Conditions: *The Future Travel Credit will be processed in the value of total monies applied to the original booking and includes the amount paid for Travel Insurance, if applicable, and can be transferred to another person. Note that the Travel Insurance premium will be moved to the future booking and cannot be transferred to another guest. If the new booking is more expensive, additional premiums may be due to ensure Travel Insurance coverage on the new booking. To redeem the Future Travel Credit, state the booking reference number when calling to make the new reservation departing at any time before December 31, 2022. The Future Travel Credit is not redeemable for cash. If the new trip or departure selected is more expensive than the original, the guest is responsible for the difference in price; if the new trip or departure is less expensive than the original, a Future Travel Credit will be issued for the difference. Discounts applied to the original booking will be transferred to the new booking up to 15%. These transferred discounts are not combinable with any land promotions available at time of booking the new trip. If discounts of more than 15% are available at time of booking, then the transferred discounts can be removed. Please note guests are responsible for any airline penalties imposed due to trip changes and/or cancellations. Offer may be withdrawn at any time and other restrictions may apply.

**The temporary change fee waiver applies to the land portion of all trips departing on or after July 1, 2020. If the guest chooses a trip or departure that is more expensive than the original, they are responsible for the difference in price; if the trip or departure is less expensive than the original, a future travel credit will be issued for the difference. Please note, guests are responsible for any airline penalties imposed due to trip changes and/or cancellations.

All offers are valid until further notice and may be withdrawn at any time without notice. Policies are subject to change at any time. CST# 2084503-20

CONTIKI

CORONAVIRUS TRAVEL ALERT

Updated 30 March 2020

Due to the ongoing COVID-19 pandemic and associated travel restrictions, the trip suspension has now been extended to include all June departures.

All Contiki trips due to depart on or before June 30, 2020 have now been suspended globally.

Our hearts go out to all who’ve been impacted by this unprecedented pandemic; we want you to know that the wellbeing of our travelers and our teams is – and always will be – our first priority.

Due to new government mandates, our physical offices are closed and our teams are working from home. We remain as committed as ever to supporting you all through this difficult time, but this change has further negatively impacted our call and chat times.

If you have a booking with us, rest assured that your trip can be postponed and rebooked without any penalty at any time. Here are the options available to you:

For all trips departing before or on 30 June 2020

In accordance with travel restrictions imposed by government advisories worldwide, Contiki has temporarily suspended all trips across the globe for trips departing up and until 30 June 2020.

If you have a trip booked during this suspension period, don’t worry, you’ll have a travel credit automatically available to you for the full value of the land portion of your trip, to use for travel before 31 December, 2022.

You’re eligible to either:

  • Rebook now and change your travel dates or destination to any trip in 2020 or 2021, without penalty on the land portion of your trip. Any discounts (of up to 15%) that had been applied to your original booking will be transferred and applied to your new booking.*

OR

  • Elect to hold a Future Travel Credit of the full amount paid for land portion of the suspended vacation, redeemable against any new booking for travel to any destination departing before December 31, 2022.**

Future Travel Credits can be redeemed with Contiki or another TTC brand (Costsaver, U by Uniworld or Busabout) on any destination or trip for travel before December 31, 2022.

Please note: These policies are subject to change at any time and are not retroactive for bookings cancelled prior to March 16, 2020.

For all other 2020 bookings

If you have an existing booking on a non-suspended trip departing more than 30 days from today, we’re temporarily offering a change fee waiver, meaning that no fee will be charged for you to change your booking, on the land portion of the trip until 30 days prior to departure. Airlines may have different policies and penalty charges, any and all of which are your responsibility*.

If your trip has been suspended and you’re unsure what to do next, we’ve put together some FAQs to help guide you.

READ OUR COVID-19 FAQS

*The temporary change fee waiver only applies to the land portion of all trips and does not apply to group bookings. If you choose a trip or departure that is more expensive than the original, you are responsible for the difference in price; if the trip or departure is less expensive than the original, a Future Travel Credit will be issued for the difference. Please note however, you are responsible for any airline penalties imposed due to trip changes and/or cancellations.

** If you select this option, the new invoice will serve as the Future Travel Credit confirmation. The Future Travel Credit amount will stay assigned to the original booking number. To redeem the Future Travel Credit, just give us the booking reference number when calling to make the new reservation departing at any time before December 31, 2022. A Future Travel Credit will be issued in the value of the amount paid for the land portion of the trip and is not redeemable for cash. If the new trip or departure is more expensive than the original, you will be responsible for the difference in price; if the new trip or departure is less expensive than the original, a Future Travel Credit will be issued for the difference. Please note that you are responsible for any airline penalties imposed due to trip changes and/or cancellations. This offer may be withdrawn at any time and other restrictions may apply.

All offers are valid until further notice and may be withdrawn at any time without notice. Policies are subject to change at any time.

COSTSAVER

CORONAVIRUS TRAVEL UPDATE

Updated 02 April 2020

The well-being of our guests and our teams around the world always has – and will always be – our first priority, and our hearts and thoughts go out to all who have been impacted by this unprecedented, ongoing event.

We are here for you. Due to government mandates are our offices are now closed, and our teams are working from home. We sincerely appreciate your patience as we navigate this ever-changing, global situation together and apologize that our call wait times are significantly higher than our usual standard.

To avoid long call-wait times, please use this form here to contact us. We will respond to all requests in order of departure date.

If you were scheduled to travel at this time, have peace of mind knowing that there is no urgency for you to make any future travel decisions right now. Your trip can be changed to any available departure in 2020, 2021 or 2022 without fees, with the following options available to you:

For all bookings that included tickets to the 2020 Oberammergau Passion Play, please click here for details on the postponement and your rebooking options.

For all trips departing before or on 30 June 2020

In accordance with travel restrictions imposed by government advisories worldwide, Trafalgar has suspended all guided vacations across the globe for trips departing through 30 June 2020.

If you have a booked trip during this suspension period, rest assured that we have processed a Future Travel Credit* in the amount paid on the booking. There is no urgency for you to make any future travel decisions right now. This Future Travel Credit has been applied to the original booking and can be redeemed for travel through 31 December 2022. When the world is settled, you can decide where and when you want to travel.

Please note: These policies are subject to change at any time and are not retroactive for bookings cancelled prior to March 16, 2020.

For all non-suspended trips departing more than 30 days from today

If you have an existing booking on a non-suspended trip departing more than 30 days from today, we are temporarily offering a change fee waiver on the land portion of the trip until 30 days prior to departure should you wish to change your dates or travel to a different destination. Airlines may have different policies and penalty charges, which are the guest’s responsibility. **

*The Future Travel Credit will be processed in the value of total monies applied to the original booking and includes the amount paid for Travel Insurance, if applicable, and can be transferred to another person. Note that the Travel Insurance premium will be moved to the future booking and cannot be transferred to another guest. If the new booking is more expensive, additional premiums may be due to ensure Travel Insurance coverage on the new booking. To redeem the Future Travel Credit, state the booking reference number when calling to make the new reservation departing at any time before December 31, 2022. The Future Travel Credit is not redeemable for cash. If the new trip or departure selected is more expensive than the original, the guest is responsible for the difference in price; if the new trip or departure is less expensive than the original, a Future Travel Credit will be issued for the difference. Discounts applied to the original booking will be transferred to the new booking up to 15%. These transferred discounts are not combinable with any land promotions available at time of booking the new trip. If discounts of more than 15% are available at time of booking, then the transferred discounts can be removed. Please note guests are responsible for any airline penalties imposed due to trip changes and/or cancellations. Offer may be withdrawn at any time and other restrictions may apply.

**The temporary change fee waiver applies to the land portion of all non-suspended trips departing more than 30 days from today. If the guest chooses a trip or departure that is more expensive than the original, they are responsible for the difference in price; if the trip or departure is less expensive than the original, a future travel credit will be issued for the difference. Please note, guests are responsible for any airline penalties imposed due to trip changes and/or cancellations.

All offers are valid until further notice and may be withdrawn at any time without notice. Policies are subject to change at any time. CST#2077132-20

LUXURY GOLD

CORONAVIRUS TRAVEL UPDATE

Updated: April 2, 2020

The wellbeing of our guests and our teams around the world always has – and will always be – our first priority, and our hearts and thoughts go out to all who have been impacted by this unprecedented, ongoing event.

We are here for you. Due to government mandates our offices are now closed and our teams are working from home. We sincerely appreciate your patience as we navigate this ever-changing global situation together and apologize that are call wait times are significantly higher than our usual standard.

To avoid long call wait times, please use this form here to contact us. We will respond to all requests in order of departure date.

If you were scheduled to travel at this time, have peace of mind knowing that there is no urgency for you to make any future travel decisions right now. Your trip can be changed to any available departure in 2020, 2021 or 2022, without fees, with the following options available to you.

For all bookings that included tickets to the 2020 Oberammergau Passion Play, please click here for details on the postponement and your rebooking options.

FOR ALL TRIPS DEPARTING BEFORE OR ON JUNE 30, 2020
In accordance with travel restrictions imposed by government advisories worldwide, Luxury Gold has temporarily suspended all guided vacations across the globe for trips departing up and until June 30, 2020.

If you have a booked trip during this suspension period, please rest assured that you have a travel credit automatically available to you for the full value of the land portion of your trip, to use for travel before December 31, 2022.

You are eligible to either:

  • Rebook now and change your travel dates or destination to any trip in 2020 or 2021, without penalty on the land portion of your trip. Any discounts (of up to 15%) that had been applied to your original booking will be transferred and applied to your new booking.*

OR

  • Elect to hold a Future Travel Credit of the full amount paid for land portion of the suspended vacation, redeemable against any new booking for travel to any destination departing before December 31, 2022.**

Future Travel Credits can be redeemed with Luxury Gold or another TTC brand (Insight Vacations, Trafalgar, Brendan Vacations, Costsaver, Uniworld Boutique River Cruises or U by Uniworld River Cruises) on any destination or trip for travel before December 31, 2022.

Please note: these policies are subject to change at any time and are not retroactive for bookings cancelled prior to March 16, 2020.

FOR ALL OTHER 2020 BOOKINGS
If you have any other 2020 booking (on a non-suspended trip), we are temporarily offering a change fee waiver, meaning that no fee will be charged for you to change your booking, on the land portion of the trip until 30 days prior to departure. Airlines may have different policies and penalty charges, any and all of which are your responsibility.*


*The temporary change fee waiver only applies to the land portion of all trips and does not apply to group bookings. If you choose a trip or departure that is more expensive than the original, you are responsible for the difference in price; if the trip or departure is less expensive than the original, a Future Travel Credit will be issued for the difference. Please note however, you are responsible for any airline penalties imposed due to trip changes and/or cancellations.

** If you select this option, the new invoice will serve as the Future Travel Credit confirmation. A Future Travel Credit will be issued in the value of the amount paid for the land portion of the trip and is not redeemable for cash. The Future Travel Credit amount will stay assigned to the original booking number and can be transferred to another person. To redeem the Future Travel Credit, just give us the booking reference number when calling to make the new reservation departing at any time before December 31, 2022. If the new trip or departure is more expensive than the original, you will be responsible for the difference in price; if the new trip or departure is less expensive than the original, a Future Travel Credit will be issued for the difference. Discounts applied to the original booking will be transferred to the new booking up to 15%. These transferred discounts are not combinable with any land promotions available at time of booking the new trip. If discounts of more than 15% are available at time of booking, then the transferred discounts can be removed. Please note that you are responsible for any airline penalties imposed due to trip changes and/or cancellations. This offer may be withdrawn at any time and other restrictions may apply.

All offers are valid until further notice and may be withdrawn at any time without notice. Policies are subject to change at any time.

CST#2077132-20

TRAFALGAR

CORONAVIRUS TRAVEL UPDATE

Updated 02 April 2020

The well-being of our guests and our teams around the world always has – and will always be – our first priority, and our hearts and thoughts go out to all who have been impacted by this unprecedented, ongoing event.

We are here for you. Due to government mandates are our offices are now closed, and our teams are working from home. We sincerely appreciate your patience as we navigate this ever-changing, global situation together and apologize that our call wait times are significantly higher than our usual standard.

To avoid long call-wait times, please use this form here to contact us. We will respond to all requests in order of departure date.

If you were scheduled to travel at this time, have peace of mind knowing that there is no urgency for you to make any future travel decisions right now. Your trip can be changed to any available departure in 2020, 2021 or 2022 without fees, with the following options available to you:

For all bookings that included tickets to the 2020 Oberammergau Passion Play, please click here for details on the postponement and your rebooking options.

For all trips departing before or on 30 June 2020

In accordance with travel restrictions imposed by government advisories worldwide, Trafalgar has suspended all guided vacations across the globe for trips departing through 30 June 2020.

If you have a booked trip during this suspension period, rest assured that we have processed a Future Travel Credit* in the amount paid on the booking. There is no urgency for you to make any future travel decisions right now. This Future Travel Credit has been applied to the original booking and can be redeemed for travel through 31 December 2022. When the world is settled, you can decide where and when you want to travel.

Please note: These policies are subject to change at any time and are not retroactive for bookings cancelled prior to March 16, 2020. 

For all non-suspended trips departing more than 30 days from today

If you have an existing booking on a non-suspended trip departing more than 30 days from today, we are temporarily offering a change fee waiver on the land portion of the trip until 30 days prior to departure should you wish to change your dates or travel to a different destination. Airlines may have different policies and penalty charges, which are the guest’s responsibility. **

*The Future Travel Credit will be processed in the value of total monies applied to the original booking and includes the amount paid for Travel Insurance, if applicable, and can be transferred to another person. Note that the Travel Insurance premium will be moved to the future booking and cannot be transferred to another guest. If the new booking is more expensive, additional premiums may be due to ensure Travel Insurance coverage on the new booking. To redeem the Future Travel Credit, state the booking reference number when calling to make the new reservation departing at any time before December 31, 2022. The Future Travel Credit is not redeemable for cash. If the new trip or departure selected is more expensive than the original, the guest is responsible for the difference in price; if the new trip or departure is less expensive than the original, a Future Travel Credit will be issued for the difference. Discounts applied to the original booking will be transferred to the new booking up to 15%. These transferred discounts are not combinable with any land promotions available at time of booking the new trip. If discounts of more than 15% are available at time of booking, then the transferred discounts can be removed. Please note guests are responsible for any airline penalties imposed due to trip changes and/or cancellations. Offer may be withdrawn at any time and other restrictions may apply. 

**The temporary change fee waiver applies to the land portion of all non-suspended trips departing more than 30 days from today. If the guest chooses a trip or departure that is more expensive than the original, they are responsible for the difference in price; if the trip or departure is less expensive than the original, a future travel credit will be issued for the difference. Please note, guests are responsible for any airline penalties imposed due to trip changes and/or cancellations.

All offers are valid until further notice and may be withdrawn at any time without notice. Policies are subject to change at any time. CST#2077132-20