CORONAVIRUS TRAVEL ALERT
Updated 30 March 2020
YOU’RE FREE TO POSTPONE YOUR VACATION TO IRELAND AND SCOTLAND
Our hearts and thoughts go out to all who have been impacted by this unprecedented, ongoing event and we want you to know that the well-being of our guests and our teams has always been – and will always be – our first priority.
While our offices are closed due to new government mandates, rest assured that the entire Brendan Vacations team is working diligently from their homes to ensure we are here for you. We sincerely appreciate your patience as we navigate this ever-changing, global crisis together and apologize that our call wait times are significantly higher than our usual standard.
For all trips departing before or on 30 June 2020
In accordance with travel restrictions imposed by government advisories worldwide, Brendan Vacations has suspended all vacations across the globe for trips departing through June 30, 2020.
If you have a booked trip during this suspension period, rest assured that we have processed a Future Travel Credit* in the amount paid on the booking. There is no urgency for you to make any future travel decisions right now. This Future Travel Credit has been applied to the original booking and can be redeemed for travel through December 31, 2022. When the world is settled, you can decide where and when you want to travel.
Please note: These policies are subject to change at any time and are not retroactive for bookings cancelled prior to March 16, 2020.
For all non-suspended trips departing more than 30 days from today
If you have an existing booking on a non-suspended trip departing more than 30 days from today, we are temporarily offering a change fee waiver on the land portion of the trip until 30 days prior to departure should you wish to change your dates or travel to a different destination. Airlines may have different policies and penalty charges, which are the guest’s responsibility. **
Terms & Conditions: *The Future Travel Credit will be processed in the value of total monies applied to the original booking and includes the amount paid for Travel Insurance, if applicable, and can be transferred to another person. Note that the Travel Insurance premium will be moved to the future booking and cannot be transferred to another guest. If the new booking is more expensive, additional premiums may be due to ensure Travel Insurance coverage on the new booking. To redeem the Future Travel Credit, state the booking reference number when calling to make the new reservation departing at any time before December 31, 2022. The Future Travel Credit is not redeemable for cash. If the new trip or departure selected is more expensive than the original, the guest is responsible for the difference in price; if the new trip or departure is less expensive than the original, a Future Travel Credit will be issued for the difference. Discounts applied to the original booking will be transferred to the new booking up to 15%. These transferred discounts are not combinable with any land promotions available at time of booking the new trip. If discounts of more than 15% are available at time of booking, then the transferred discounts can be removed. Please note guests are responsible for any airline penalties imposed due to trip changes and/or cancellations. Offer may be withdrawn at any time and other restrictions may apply.
**The temporary change fee waiver applies to the land portion of all trips departing on or after July 1, 2020. If the guest chooses a trip or departure that is more expensive than the original, they are responsible for the difference in price; if the trip or departure is less expensive than the original, a future travel credit will be issued for the difference. Please note, guests are responsible for any airline penalties imposed due to trip changes and/or cancellations.
All offers are valid until further notice and may be withdrawn at any time without notice. Policies are subject to change at any time. CST# 2084503-20